Using the Power of Story Telling to Prioritize Tech Debt

In software development, technical debt often becomes a barrier between business, product, and engineering teams. This talk will explain how storytelling can be a powerful tool to demystify technical debt, making it accessible and understandable for everyone in any team or organization. We will step through an example of how unrecognized and concerning amounts of growing tech debt was explained to align stakeholders through the power story telling. By bridging the gap between teams, we will show how we fostered a culture where everyone becomes a steward of the product, always thinking about the most impactful customer experience.

Technical debt is often misunderstood and undervalued, leading to decisions that can negatively impact the product and customer experience. By using storytelling, we can create a shared understanding and commitment to managing technical debt, ensuring that all teams are aligned and working towards the same goals.